Frequently Asked Questions
Have questions? We’ve got answers! See the dropdown menus below to find answers to your burning questions. If none of those provides an answer, contact Marketing@LeClairGroup.com and we will be happy to help.
Where is the conference located?
Healthapalooza 2024 will be held at Mystic Lake Center (adjacent to Mystic Lake Resort and Casino) in Prior Lake, MN.
To find it via GPS, type in “Mystic Lake Center.” Or, you may find it via the address:
2400 Mystic Lake Blvd NW
Prior Lake, MN 55372
Please note that Mystic Lake Center IS NOT attached to Mystic Lake Casino, so you will need to navigate specifically to Mystic Lake Center. If you end up at Mystic Lake Casino, you will need to drive back out to Mystic Lake Drive. Take a left and go down two streets to take a left on Dakotah Parkway. Turn left at the roundabout and drive until you reach Mystic Lake Center.
If you are flying in to Minneapolis-St. Paul International Airport, the drive to Mystic Lake Center is about a half hour. You will take a left from the airport onto Highway 5 and take 494W. In roughly ten miles, take exit 10A to merge onto US-169 S and travel eight miles. Take exit 112 for Canterbury Rd toward Scott County 83/Mystic Lake Dr, then take that road to Dakotah Parkway in Prior Lake.
What comes with my registration?
Registering for Healthapalooza includes access to the conference hall on July 22 & 23 during the expo, where you may interact with carriers exhibiting products and other agents browsing the hall. You are encouraged to attend any of the educational sessions, including masterclasses covering marketing and sales topics on Monday, three keynote sessions on Tuesday morning, and an afternoon of CE sessions from our carriers on Tuesday afternoon. You are also encouraged to attend HAPBash, occurring Monday night at The Meadows at Mystic Lake.
Are there any COVID-19 restrictions?
Mystic Lake Center does not require guests to wear masks, though it is highly recommended that those who are unvaccinated wear a mask. Anyone who has received the vaccination does not need to wear a mask.
Will this be offered virtually?
Though we are planning for this to be an in-person event. In the case that Healthapalooza is delivered virtually, attendees will be given specific instructions on how to join us and navigate the virtual conference. There will be no hybrid plan available.
I’m registered but can no longer attend. Can I get a refund?
Please refer to the cancellation policy.
Health-A-Palooza 2024 Registration Cancellation Policy
If a registrant is unable to attend the conference for any reason, they may transfer the registration, by prior arrangement with LeClair, to someone else from the same company.
Where the registrant is unable to attend and is not in a position to transfer his/her place to another person, then the following applies:
Will there be any conference handouts?
If there are handouts related to a session you are registered for, they will be available one week prior to the conference. You will receive an email with the link.
Is there a conference program?
Yes, the Healthapalooza App will include all conference program materials, including the agenda, speaker bios, session descriptions, and maps.
How do I access the conference app?
The Healthapalooza App, which includes conference handouts and tracks attendance, will be available to registered attendees one month prior to the conference in the Apple Store and Google Play. Our staff will be on hand in the days before and on the day of the conference to help troubleshoot app issues. Please email us at Marketing@LeClairGroup.com or call 651-739-2010.
Are CEs offered? How many credits can I earn?
Yes, CE sessions will be offered at HAP. You may earn up to 3 CE credits during the day of the conference.
Who is eligible for CE credit?
Agents licensed in the following states may earn CE credit: Minnesota, Wisconsin, North Dakota, South Dakota, Nebraska, Illinois, and Iowa.
How will Continuing Education credits be tracked?
Continuing Education credits during the conference will be tracked through the conference app. To receive credit for attending a CE approved session, you must download the Healthapalooza App. Everyone must be checked in and checked out by a session monitor with the badge you receive upon arrival at Healthapalooza.
Attendees wishing to receive continuing education credits for approved courses during the conference must attend each individual session in its entirety. Attendees who are more than 5 minutes late into a session and/or leave the session before it concludes will not be eligible to receive CE credits.
Attendees must provide producer NPN or state license numbers in order to be accredited with continuing education credits per course. Continuing education credits will be uploaded and accredited within 10 days from the date of the session.
What kind of entertainment is available?
Registered attendees have a variety of entertainment options at their disposal. Join us for HAPBash on the evening of July 24 at Mystic Lake Center to enjoy live music while mingling with your industry peers during social hour. Guests looking to branch out beyond Healthapalooza and enjoy the area may hit the slot machines at Mystic Lake Casino or play a round of golf at the Meadows at Mystic Lake. Other nearby attractions include Canterbury Park, where you can catch a horse race, or Mall of America for those looking to enjoy a retail experience.
For more information, please see the “Entertainment” tab on the Healthapalooza app.